Services

"iKnow have always provided us with prompt, quality advice and services, never more than a phone call away."

Dunedin City Council

Client References

Brochures to download:

iKnow Best Practises
iKnow Consultants
iKnow Knowledge Management
iKnow PRA Compliance


Our Services at a Glance

Our Consultants are able to visit you at your premises and provide you with a proposed Knowledge Management solution for your organisation. Our team will work closely with you to enable your organisation, providing implementation, support and measurable benefits.

 

Full Services List  

Corporate Wide Implementations
Strategy Development
Requirement Specifications
Procedures and Documentation
Scoping and Feasibility Studies
Project Management
Information Audits

Business and Workflow Analysis
File Plans
Retention Schedules
Blueprint Development
Training
Communication Planning
Change Management

 

Knowledge Management Health Checks

The Consultants at iKnow provide KM Health Checks, where we review how your information is being managed by:

  • Looking at the people, processes and systems already in place.
  • Reviewing hard copy, electronic records management solutions and practices.
  • Identifying areas where improvements need to be made.
  • Providing high level reporting based on our assessment and we can also assist and support the organisation in implementing changes and improvements.
  • Looking at your strategy, plans and procedures and measure legal compliance against actual practice.
  • Providing advice and recommendations in relation to the training of key personnel within your organisation.

If you would like an iKnow Consultant to discuss possibilities for implementing Knowledge Management within your organisation, please contact us.

Knowledge Management Workshops

We offer a series of workshops, which assist organisations to develop their own knowledge management processes and strategies.

Workshops enable you to:

  • Understand the role of knowledge in an organisations success.
  • Learn the fundamental concepts of Knowledge Management and relate this to their own activities.
  • Learn a process model of Knowledge Management and how to apply it in practice.
  • Evaluate different mechanisms available to improve knowledge development and sharing.
  • Assess systems and skills requirements and ways to achieve these.
  • Be aware of success factors and what pitfalls to avoid.
  • Develop an initial plan of action.
iKnow Auckland: PO Box 172, Greenhithe, North Shore City, 0756
iKnow NZ ltd: Level 2, Exchange Place, 5-7 Willeston Street
Wellington, 6011, PO Box 10 817
Tel +64 4473 3695 | Fax +64 4473 3698 | contactus@iknowgroup.co.nz