Client Projects

iKnow consultants have been involved in many projects over a multitude of organisations click the links below to view the tasks performed by our professional staff.

iKnow solutions deliver quality and the know how to ensure your projects are successfull.
Business Process
Email Capture
Archive Manager

Jacques Martin

Jacques Martin manages large volumes of paper based documents, phone and e-mail enquiries and facsimiles on behalf of clients. Jacques Martin already used imaging and mail tracking facilities but there is no consistent or comprehensive imaging, workflow and document management system across the business.

Jacques Martin’s strategic objective was to replace existing business processes with a substantially automated and integrated imaging, workflow processing and document management system.

Our partnership with Jacques Martin was to ensure specific objectives were met:

  • Consistency of the business processes.
  • Quick and accurate understanding of the progress of work through the business.
  • Automated links and inter-action with administration systems.
  • Productivity and service level measurements and reporting.
iKnow Auckland: PO Box 172, Greenhithe, North Shore City, 0756
iKnow Wellington: Level 2, Exchange Place, 5-7 Willeston Street
Wellington, 6011, PO Box 10 817
Tel +64 4 473 3695 | Fax +64 4 473 3698 |